Compass Qualifications was having issues with some of the plugins in their WordPress site, which were affecting their customers’ abilities to interact with the company.
The back-end [PHP]: We needed to alter some of the WordPress plugin code to render the front-end according to the guidelines provided. Possibly the biggest challenge was working out how the previous developers had disabled the chat box functionality. Once restored, normal business could be resumed by Compass Qualifications as they started receiving messages from their clients that had previously been dropping.
We also had to do some digging into the back-end MySQL database, using SQL expressions to modify some of the fields that required updating from outdated values.